My manager is nothing if not empathetic, sympathetic and a master of making one feel “heard.” And well she should be, given her profession. I find her easy to talk to, sorta like a friend, and I unloaded on her my frustration, some of which had to do with her. She took it. The bottom line seems to be this: I’m good at what I do and I really enjoy doing it, even the record-writing. But we have to bill 300+ minutes a day, and I’m barely doing half that. And I’m working straight through the day, no lunch, no bs-ing. So where is the billable time going? I’ve decided to give it another month–which will bring my time up to 6 months–and keep fastidious time-keeping–including that 10 minute pee break (because our restroom is out of commission again and it takes twice as long to go to the one around the corner).