When Did I Get Old?: Trends For The Rest Of Us

by Richard Laermer of Punk Marketing

In a business driven by trendy folks who spew stats and info, every so often something crops up that makes me feel ancient. Funny thing about getting older is that you don’t really feel it…until the song you remember dancing to at the prom plays on an oldies/retro station.

I find myself smack in a middle of an interesting demographic. My generation didn’t have a letter, but we’re now busy executives, soccer Moms and NASCAR Dads, and the generation that voted George Bush into office not once but twice (bad memories but they’re mine). I’ve gone from being the contemporary of cub reporters and interns to that of managing editors and executive producers. Has my perspective on the marketing businesses changed? You bet.

Here’s some advice for those of you who count us among your (potential) customers.

360-Degree Communication

Contrary to the belief of my younger colleagues, we are early adopters and avid promoters. Gee, kids, we were the ones who moved from eight-tracks to cassettes to CDs to DAT even, in record time. We were watching while MTV played “Video Killed the Radio Star” and CNN aired its first on-air piece about Vernon Jordan’s shooting. We made media lists with rotary (okay, push button) telephones and typewriters (IBM Selectrics…)and actually spoke with colleagues—and subsequently created the ubiquitous electronic communications you all dig. We went from missing telephone calls totally to having machines that answered them, to being available 24/7 with mobiles. That’s why we believe in the value of 360 Degree Communications; we remember when we had to actually work to get information. Now, we want to receive facts and figures—call them stories—from all the sources we worked our whole careers to develop.

Embrace the New, Sure, But Don’t Eschew the Old

Wise men and women will all tell you: reaching influencers effectively often involves a stamp (the United States Postal Service to you scratching you heads). I have a ton of information filed electronically. I also have a filing cabinet meticulously organized with all my notes; I use a fantastic device called a pen for those. I have and hold hard copies from clients, colleagues and people trying to sell me junk. I delete Spam without opening it, yet today received three pieces of junk mail which I in fact opened and read. Before tossing.

The Benefits of Writing Good

This is my soapbox, and I’m proud of it. I work in PR, a communications industry. Much of our communication is written. That means outlines, grammar, and channeling your creativity into materials—pitches, letters, collateral, online communications—that are absolutely in line with your client’s and/or company’s business objectives. PR is not about wild and crazy ideas (although stunts do have a time and a place); PR is about creative ideas that deliver solid business value. Have I made myself clear? Or, clearly?

Search and Then Research

Please try not to make assumptions about a target market of which you are not a member. If you are unsure how your audience views a particular topic or issue, ask. If you live in the Northeast, don’t assume everyone in the South or Midwest is a hick. If you’re in your 20’s and have read this far, don’t think that people twice your age don’t have a clue about pop culture or the Next Big Thing. We saw it coming. That said, at 40 what is important is different from what’s important to 20-somethings, no matter what you do for a living. Learn to embrace differences.

Done with soapbox.

Once you have all that down, remember: we are consumers who drive trends. We’ve been doing so for a long time and don’t plan on stopping. We buy stuff, and our earning and purchasing power seriously matters. We might not be as cool as we were, but darn if we don’t wield more power over the world than we ever did.

And that’s it. I’m stepping off now.