So the $4000 plus PB sofa arrived today. Naked. With the slipcovers compressed into three tight, wrinkled baggies. For $4000 plus, I’m supposed to wrestle with these things? And then what–iron them to get the creases out of them. After much time on the phone with several quite nice people, my choices are (a) they’ll give me a hundred dollar refund so I can hire someone to do the deed for me. Who might that be? Where might I find them. Is there a Yellow Pages categorey for SlipCover Installation? (please don’t answer these questions which are rhetorical!
(b) they have something called Furniture Medics, who will, ostensibly, come out and make nice with my covers (presumably they’ll bring a steamer, which is what I’m sure they use in the store to get rid of the creases and wrinkles. Of course, the FMs are by appointment only and there is something about a 5-7 day waiting period during which (1) my living room is a mess and (2) we have no where to sit. (c) Return them for a full refund.

I picked option (c). I am shocked and saddened, not to mention appalled and angry. And disappointed and disgusted, as well.